Your questions about inventory optimization, answered

From implementation timelines to technical details - everything you need to know before making your decision.

1. Getting started and going live

1.1. Implementation time and scope

How long does the implementation take?

Most clients go live within 2-3 months, and you'll start seeing value much sooner than that. The timeline depends mainly on how clean your current data is, but we handle the heavy lifting. Here's what happens: We align your current processes with the platform, clean up any data gaps, and fine-tune the algorithms for your specific business. If we discover issues with your data or processes during setup (which is common), we'll guide you through fixing them based on what we've learned from other implementations. The goal is to get you up and running with minimal disruption to your daily operations.

How long does the implementation take?

The implementation typically takes 2 to 3 months, depending primarily on the quality of the data provided by the client. This timeframe allows for: • aligning processes, • filling in missing data, • testing and optimizing algorithms. During the project, it often becomes clear that some data or processes require adjustments. We support our clients through these changes by sharing our experience and best practices.

How long does the implementation take?

What will my team need to do during implementation?

What tasks are involved in preparing and implementing the system?

What will my team need to do during implementation?

1.2. Implementation costs and billing

What does implementation cost?

What happens if implementation takes longer than expected?

How are implementation costs monitored? What happens if a task takes more time than expected?

What happens if implementation takes longer than expected?

1.3. Communication

What will communication look like during implementation?

What will communication during implementation look like – what tool will we use, and how often will we communicate?

What will communication look like during implementation?

2. How the platform works for your business

2.1. Demand and sales analysis

How accurate are your demand forecasts compared to what we're doing now?

Can we see demand patterns for individual products and product categories?

How does the system handle things like seasonality and promotions?

How do returns affect your demand forecasts?

How do you forecast demand for new products with no sales history?

2.2. Order management

How does the system tell me when to reorder products?

How do I actually place orders once I get the recommendations?

What does the initial order preparation process look like, and how is it exported to an external system?

How do I actually place orders once I get the recommendations?

What happens when a supplier only delivers part of my order?

Does the system know about orders I've already placed but haven't received yet?

If I cancel an order in my ERP system, do I need to update it in Neuroforecast too?

2.3. Commercial terms and Order optimization

Does the system handle supplier minimum order requirements?

Can the system factor in shipping costs and enforce minimum orders?

Does the system help me hit discount thresholds to get better pricing?

How does the system balance all my supplier requirements - minimums, discounts, and annual commitments?

2.4. Ordering from multiple sources

What happens when I can buy the same product from different suppliers?

How does the system recommend products that can be ordered from both local suppliers and China?

When should I choose local versus overseas suppliers for the same product?

If I'm waiting for a big overseas shipment but will run out of stock first, will you recommend local backup orders?

We are currently waiting for a large order from China, but our stock won’t last until it arrives. Will the system recommend replenishing from a local supplier?

If I'm waiting for a big overseas shipment but will run out of stock first, will you recommend local backup orders?

Can I set rules for when to use different suppliers automatically?

Can we assign a product to multiple sourcing options, such as local and Chinese?

Can I set rules for when to use different suppliers automatically?

2.5. Non-standard products and One-time orders

Can I exclude certain products from automatic ordering recommendations?

How do I handle one-time large orders that would throw off my forecasts?

Can I mark an entire product as special-order-only?

Will the system automatically flag unusual orders that might mess up my forecasts?

2.6. Product unavailability

What happens when a supplier temporarily stops carrying a product?

Can I schedule product unavailability in advance or mark items as unavailable right now?

Can I mark all products from a supplier as temporarily unavailable at once?

2.7. Multi-currency support

Can the system handle multiple currencies?

3. Working with your business rules and constraints

3.1. Delivery time and Delivery management

How does the system learn my suppliers' actual delivery times?

Can I update delivery times when supplier agreements change?

3.2. Related products and Substitutes

How does the system handle product transitions when suppliers introduce new models?

3.3. Stock levels

2.3. Commercial terms and Order optimization

3.3. Stock levels

Do I need to set minimum stock levels manually for each product?

4. Staying ahead of problems

What kinds of alerts and notifications will I get?

Will I get advance warning of supplier price increases?

Can the system remind me when temporarily unavailable products are coming back?

Can users prepare in advance to reorder a product that is temporarily unavailable?

Can the system remind me when temporarily unavailable products are coming back?

5. Adapting to your business

5. Customization and Adaptability

Will the system work with our unique business rules and supplier requirements?

Can you integrate with our existing ERP and other systems?

Can you customize the dashboards and reports for different people on my team?

Can the system handle our specific supplier agreements and purchasing rules?

6. Working with your existing systems

6.1. Data updates

How current is the data in your recommendations?

What if something important changes during the day - can I get updated recommendations?

6.2. Integration with external systems

Will this integrate smoothly with our ERP system?

Can you connect to market price monitoring and competitor tracking tools?

7. Security and reliability

How do you keep our data secure?

Do you understand the distributor business and its challenges?

8. Support and ongoing partnership

What kind of support can I expect after we go live?

Are software updates and ongoing support included, or do those cost extra?

How fast do you respond to urgent problems?

What happens after we're fully up and running?

How do you train our team to use the platform effectively?

9. Billing and Payments

How does billing and payment work?

What does billing and payment look like?

How does billing and payment work?

Get in Touch

Have specific questions about your situation?

Every business is different. Let's discuss how our platform would work for your specific inventory challenges and supplier relationships. We respond within 24 hours on weekdays.